Privacy Policy

This Privacy Policy covers how we collect, use, transfer, and store your information. We use your data to provide and improve the Journey application. By using Journey, you agree to the collection and use of information in accordance with this policy.

Types of Personal Information We Collect

Personal information is data that can be used to uniquely identify or contact a specific individual.

When you visit our website, contact us, use our software, or subscribe to our newsletter, we collect a variety of information, including your email address, device information, and a record of your communication.

When using our software, we collect additional information such as crash reports, information about the operating system, application version, user language, usage data, and other diagnostic data.

How We Use Your Personal Information

The personal information we collect allows us to keep you up to date on our latest product announcements, software updates, and services. You may at any time opt out of receiving such communications by contacting us. We only send you our newsletter with your prior consent, and you can opt out of receiving the newsletter anytime by clicking the unsubscribe link we include in each newsletter.

We also use the personal information we collect to help us create, develop, deliver, protect, and improve our products, services, content, and customer communications.

We may use your personal information to send important notices, such as communications about changes to our terms, conditions, and policies.

Transfer of Personal Information

We work together with other companies who provide information processing services. The information we share is limited to the data necessary for the third parties to provide their services. We use these companies for hosting of our website and databases, providing help desk software, sending out newsletters, analyzing website traffic, and processing app crash reports. These companies are obligated to protect your information in accordance with data protection law and provide the necessary safeguards if they are outside of the EU.

Protection of Personal Information

We maintain appropriate technical and organizational security safeguards designed to protect your personal data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, due the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the personal information stored is absolutely secure. We will notify you of any data breach and provide a transparent account of the events.

Links to Other Sites

Journey’s website or app may contain links to third-party websites or services. We are not responsible for the information collected by those third parties and we encourage you to read their privacy policy before submitting any personal information to them.

Children's Privacy

We do not knowingly collect personal information from children under 16, or equivalent minimum age in the relevant jurisdiction, unless their parent provided verifiable consent. If we learn that we have collected personal information from a child under 16, or equivalent minimum age in the relevant jurisdiction, without consent of their parent, we will take steps to delete this information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes to this Privacy Policy on the website or through other appropriate communication channels. All changes shall be effective from the date of publication, unless otherwise provided in the notification.

How to Contact Us

If you have any comments or inquiries about the information in this Privacy Statement, if you would like us to update your personal data, or to exercise your rights, please contact us by email at

Effective date: March 26, 2019